The Congleton Partnership in collaboration with the charity Changing Lives Together has launched Congleton’s own Telephone Buddy and Befriending service. The service aims to reduce loneliness and isolation amongst the over 50’s across Congleton.

The service provides a volunteer buddy, via telephone, to provide companionship, a friendly person to talk to regularly and spend some time with.

Changing Lives Together have been operating the service across numerous areas of Cheshire for the last 3 years and have already matched over 400 people with Telephone Buddies which has helped to much improve the quality of life for those involved.

If you, or someone you know, are over 50 and feel that you would like to be matched with a Buddy for companionship and social chats, then please get in touch via the dedicated Congleton Telephone Buddying number on 01260 606066 or email

“We are also looking for volunteers who would like to take on the role of being a Telephone Buddy to others who are feeling lonely. If you feel able to give an hour or two of your time each week to help alleviate loneliness and increase awareness of other local support that is available so that people do not feel so alone, then do get in touch.”  Said Pete Marsden, Volunteer Co-ordinator for the service.

Experienced Volunteer coordinators, like Pete, offer full support and training throughout your time volunteering and all out of pocket expenses will be reimbursed.

“We know from our experiences during the pandemic that social isolation is a growing problem in our community. The good news is that we have some fantastic volunteers who are willing to step up and help create connections that can make a real difference. The Congleton Buddying and Befriending Scheme helps to bring together those volunteers and those who would value a telephone buddy. We are delighted to be able to launch our Congleton Buddy Line on 01260 606066.” Cllr Suzy Firkin, Chair of Senior Forum, Congleton Partnership.